Legal & Privacy
Terms of Service
CIO Concierge provides independent, professional technology assessment, governance, and advisory services.
Engagements are provided on a paid, professional basis and are scoped to the specific situation discussed at the time of engagement.
Engagements may involve time-sensitive situations and are conducted with the understanding that delayed decision-making may increase organizational exposure.
Services may include assessment, intervention, remediation, coordination with third parties, and independent advisory review. CIO Concierge does not guarantee outcomes, as conclusions and recommendations may depend on factors outside of our control, including third-party systems, vendors, infrastructure, or internal organizational decisions.
Initial engagements are paid consultations focused on understanding and stabilizing a situation. Any ongoing work, expanded scope, or continued advisory relationship is discussed separately and requires mutual agreement.
CIO Concierge is not a reseller of hardware or software, and does not receive commissions or incentives from vendors. Recommendations are made independently and in good faith based on professional judgment.
To the fullest extent permitted by law, CIO Concierge shall not be liable for indirect, incidental, consequential, or special damages, including loss of data, loss of revenue, reputational harm, or business interruption. Liability, if any, is limited to fees paid for the specific engagement giving rise to the claim.
Services are provided “as is,” without warranties of any kind, express or implied.
Privacy Policy
CIO Concierge collects only the information necessary to respond to inquiries, provide services, and communicate with clients. This may include name, contact information, and limited contextual details relevant to the engagement.
Client and organizational information is treated as confidential and is not sold, shared, or used for marketing purposes beyond direct communication related to the engagement.
Information may be stored securely and accessed only as needed to provide services. Reasonable measures are taken to protect information, but no system can be guaranteed to be completely secure.
Clients may request correction or deletion of their information, subject to legal, contractual, or operational requirements.
Disclosures
CIO Concierge operates as an independent service provider. Services do not constitute legal, financial, or regulatory advice unless explicitly agreed to in writing.
Clients remain responsible for decisions made based on recommendations or assistance provided.
CIO Concierge may coordinate with third-party vendors, service providers, or advisors at a client’s request, but is not responsible for the actions, omissions, or performance of those third parties.
CIO Concierge does not act as an officer, employee, or fiduciary of any client organization unless explicitly agreed to in writing.
Governing Law
These terms are governed by the laws of the applicable jurisdiction in which CIO Concierge operates, without regard to conflict-of-law principles.
Contact
For legal or privacy inquiries, please contact:
lp@cioconcierge.com